Insurance Work

WHY CHOOSE CUSTOMIZE?

Customize Bodyworkz is very well known across the county not only for our exciting custom paint work and vehicle modification services, but also with normal accident damage. As members of the VBRA (Vehicle builders and repairers association) you can rest assured that whether your in for a small scratch or a full accident repair, your car is in safe hands. The same expertise, experience, state-of-the-art equipment, and processes that we use for our large custom projects are employed on a daily basis to repair your vehicle. We work very closely with the UK’s leading insurance company’s, so whoever you maybe insured with we ensure a smooth and hassle free process for you.

CONFIDENCE

An accident can damage your confidence in your car as much as it can damage your car itself. At Customize we will endeavour to restore both. When you come in to us, we will explain the process for your repair and put your mind at rest so you can be confident about getting your vehicle back to its full pre-accident condition.

SERVICE

We strive to give you and your car expert service from the moment you arrive to the day we’re finished. That includes working with your insurance company to make sure the process is smooth and convenient for you.

CREDENTIALS

We assure quality materials and workmanship in all of our repairs. Our staff are fully qualified and professionally trained to get the job done correctly. We are one of the most modern and best equipped shops in West Sussex.

SATISFACTION

If you’re not satisfied, we’re not satisfied. Please let us know how we’re doing, feedback from our customers is very important to us so we can fine tune our service.

IT IS YOUR RIGHT TO CHOOSE WHO REPAIRS YOUR CAR

You do not need 2 estimates, you will still get a courtesy car (if available) and your repair will carry a guarantee. Just ask your insurer for a claim number, pass it on to us and we will submit the estimate direct to the insurer and will act on your behalf to make sure that your claim goes smoothly.

KNOW YOUR RIGHTS

If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do. You do not need to use your insurance company’s favoured establishment, so look after your car and not the insurance company’s profits!
Unfortunately accidents do happen. It may not be your fault but one day your vehicle may be in need of professional repair. You’ll be faced with an important decision. Who will you trust to repair your car back to its original condition?
There is no need to accept anyone less than a Manufacturer Approved Body Repairer. Regardless of who you are insured with, by law, you are entitled to choose who repairs your car.
Remember it’s YOUR car, YOU paid the insurance premium, so it’s YOUR choice who repairs YOUR car!